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Policies Privacy Notice

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how and its affiliates (collectively "AUGenomics") collect and process your personal information through our websites, services, and online stores, and applications that reference this Privacy Notice (together "AUGenomics Services"). By using AUGenomics Services, you are consenting to the practices described in this Privacy Notice.


What Personal Information About Customers Does AUGenomics Collect?


Information from visitors to our Sites is collected from both active submissions and passive browsing sessions.  We will not share or sell the information collected with any third party in any way other than as set out in this Statement.

Here are the types of personal information we collect:

  • Information You Give Us: We receive and store information you provide in relation to AUGenomics Services. For some services that we provide through our Sites we may ask you to register via an on-line registration form. In these cases, we may ask for both individual and company user information. For example, you may be asked to provide your name, organization, address, email address, phone number, a user identification and password.  You may also elect to obtain products or services through our Sites and you will be asked to provide information necessary to proceed with the transaction, such as shipping addresses and payment procedures. You can choose not to provide certain information, but then you might not be able to take advantage of many of our AUGenomics Services.

    In all the above cases, you will know what data is collected because you will actively submit it for the purpose described at the point of collection. We discourage the sending of sensitive information (such as your ethnicity or any health details) and any such information sent to us is sent at your own risk.

  • Automatic Information: We automatically collect and store certain types of information about your use of AUGenomics Services, including information about your interaction with products, content, and services available through AUGenomics Services. Information collected in this manner includes the URL of the site you came from, the browser software you use, your Internet Protocol (IP) address, IP ports, date/time of access, data transferred, pages visited, the amount of time you spend on the Sites, transactions conducted on the Sites and other “clickstream” data.

For What Purposes Does AUGenomics Use Your Personal Information?


We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

  • Provide, troubleshoot, and improve AUGenomics Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the AUGenomics Services.

  • Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with AUGenomics Services.

  • Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.

  • Communicate with you. We use your personal information to communicate with you in relation to AUGenomics Services via different channels (e.g., by phone, email, chat).

  • Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

We will not disclose your personal information to third parties except:

(a) with your consent;

(b) to our subsidiaries, affiliates, and service providers to fulfill services or order requests, or otherwise to fulfill a contractual obligation to you including, but not limited to, providing customer service, sending marketing communications about our products, services, and offers, and performing technological maintenance

(c) as required by applicable law;

(d) if required by court order or subpoena;

(e) to public authorities to protect you, us, or third parties from harm; or

(f) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of AUGenomics' assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding.

How Is This Data Stored?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How Will We Communicate With You?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


Contact Information / Opt-Out

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data or your choices and rights regarding such collection and use, please do not hesitate to contact us at:

If we send you a communication, we will provide within it an opportunity to opt-out of such communications. You are likewise welcome to opt-out or request deletion of Personal Data by contacting us above.

Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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